What's better than resolving a fault? It's a great feeling to finally resolve an issue that's been kicking your ass. I was troubleshooting a Cisco serviceĀ earlier today which required some access lists be put in place to permit and deny some traffic. I managed to lock myself out of the router numerous times, but thankfully due to 'reload in 5',…

How to make engineers write concisely with sentences? By combining journalism with the technical report format. In a newspaper article, the paragraphs are ordered by importance, so that the reader can stop reading the article at whatever point they lose interest, knowing that the part they have read was more important than the part left unread. State your message in…

There is a concept known as 'The Four Stages of Competence'. This is a model for learning and relates to the phases one goes through as they learn a new topic. Stage one of this concept starts off with you believing you have an understanding of the topic, to realising that you don't know the content as much as you…

Earlier today another exploit likely on the same scale as the Heartbleed exploit was released. The new bash exploit allowed a user to run code on the local machine which could allow an unauthorizedĀ person to gain access to a system. To test if this exploit runs on your linux or Mac server, enter this into the terminal 'env x='() {…