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What's better than resolving a fault? It's a great feeling to finally resolve an issue that's been kicking your ass. I was troubleshooting a Cisco service earlier today which required some access lists be put in place to permit and deny some traffic. I managed to lock myself out of the router numerous times, but thankfully due to 'reload in 5',…

There is a concept known as 'The Four Stages of Competence'. This is a model for learning and relates to the phases one goes through as they learn a new topic. Stage one of this concept starts off with you believing you have an understanding of the topic, to realising that you don't know the content as much as you…

I recently had my Uncle, a pack a day smoker pass away. At the funeral his friend spoke and talked about his mining uniform. The man speaking described an object on this mining uniform in an ascending movement from his boots to his helmet, and then linked a story or value to each item.  One particular sentence stood out for me more…

We all wish at some point that the past could be changed and that we could do things over differently. Life can be a bit like that sometimes. Failure of some lessons is key to moving forward, and the experience along the way is invaluable. I just wish some lessons were taught before the lesson needed to be learned.